![]() ![]() United Boeing 787 (Photo by Zach Griff/The Points Guy) Related: How to quickly reach an airline customer service agent So even if you can't reach the airline ahead of time, you should have a better understanding of capacity at check-in. They are, however, proactively reaching out to customers booked on flights above a certain capacity threshold to offer them to switch to another flight for free. If another flight is canceled or significantly delayed, many passengers will likely be accommodated on your flight.Īmerican and United aren't capping the capacity of their flights. Of course, you should note that things can - and do - change up to the last minute before your flight. (If you can't find an agent willing to help, I'd recommend hanging up and calling again.) You likely won't be given a precise number of people booked on the flight, but the phone agents should be able to guide you through your options. Explain that you're concerned about being on a crowded flight and ask the agent to give you an estimate as to how full the flight currently is. ![]() The simplest way to figure out how full the flight will be is to pick up the phone and call the airline. That's why this guide will go through four tried-and-true strategies for understanding how full your flight is before you purchase your next ticket.įor more travel tips and news, sign up for our daily newsletter. Though airlines like Delta and JetBlue are capping the capacity of their flights, others aren't. With social distancing policies varying by carrier, it's up to you to understand what to expect. Now more than ever travelers want - and need - to know how crowded their flight may be. In light of the coronavirus pandemic, that's become even more important. When you're flying high above the ground in a metal tube for hours, there's nothing better than having an empty seat next to you.
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